Qitero Qitero

DOKU Wallet

Country: Indonesia (ID)  |  Payment Rail: closed_loop_wallet

DigitalWallet Market Adoption: 15%

DOKU Wallet is a pioneer electronic wallet and online payment service in Indonesia, featuring integrated stored-value credentials and wide merchant acceptance used for e-commerce, travel booking, and utility payments.

🔄 User Payment Flow

  1. Customer selects DOKU Wallet at merchant checkout
  2. Customer enters DOKU ID (email or mobile) and password/PIN
  3. Customer authorizes transaction
  4. Wallet balance is deducted instantly and receipt is issued

⚙️ Characteristics & Settlement

Instant PaymentYES
Supports QRYES
Supports RecurringYES
Supports RefundYES

🛠️ Merchant Integration Steps

  • Merchant sends payment request to DOKU API
  • DOKU redirects customer to login authorization page
  • DOKU processes balance deduction and fires webhook notification
  • Merchant acknowledges callback and completes order fulfillment