Qitero Qitero

Telebirr

Country: Ethiopia (ET)  |  Payment Rail: closed_loop_wallet

DigitalWallet Market Adoption: 65%

Telebirr is the leading mobile wallet and superapp in Ethiopia launched by Ethio Telecom, featuring nationwide agent cash-in/out, utility bill settlement, and QR payments widely used for retail purchases, government services, and daily transfers.

🔄 User Payment Flow

  1. Customer selects Telebirr at merchant checkout
  2. Checkout opens Telebirr superapp or presents dynamic QR code / USSD prompt
  3. Customer enters registered mobile number and authorizes transaction via secret PIN or SMS OTP
  4. Telebirr debits wallet balance instantly and confirms order fulfillment

⚙️ Characteristics & Settlement

Instant PaymentYES
Supports QRYES
Supports RecurringNO
Supports RefundYES

🛠️ Merchant Integration Steps

  • Merchant creates payment intent via Telebirr API or payment gateway
  • Customer completes PIN authorization on Telebirr app or USSD gateway
  • Merchant receives instant payment confirmation callback webhook

🚀 Supported Payment Gateways & Acquirers (PSPs)

🔌 dLocal